Getting Support: Self-Help Email & Phone Support

IT Office - self help support

IT Office Home Page Opening Hours and Contact Details Mon - Fri 0830-1700 (Service desk requests)

Location The Faculty IT Office is located in Room GS7 in the Donald McIntyre Building

Email & Phone Support

Where possible please email the IT Helpdesk from your @Cam email account.

We aim to respond to emails within 1 business day during busy times this may be extended — urgent issues will be prioritised.

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